RPM Telco
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(587) 430-0904 x2
Knowledge base
RPM Software
Privacy Policy
1
Privacy Policy
Acceptable Use Policy
1
Acceptable Use Policy
API Change Log
6
RPM 22 - Sent: Feb 14, 2018
RPM 21 - Sent: September 29, 2017
No More Key Property - Sent: May 16th, 2017
RPM 19 - Sent: April 17, 2017
UserPasswordCheck - Sent: February 28, 2017
See all 6 articles
Add Ons
7
Schedule Based Preventative Maintenance
Schedule Based Preventative Maintenance - Tool Calibration
Schedule Based Preventative Maintenance - Pattern Examples
Event Based Preventative Maintenance
Status Aggregator
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RPM Platform Frequently Asked Questions
1
RPM Platform Frequently Asked Questions
Solutions
8
Authority List
Email Integration
View Downloads and Sorting in Excel
Subscription Contact
Access By Support
See all 8 articles
App
3
Offline Forms
Supported/Not Supported Fields
Navigating the App
RPM Telco
Monthly Commissions Duties
3
Step-by-Step Monthly Commission Duties
Import Commission Spreadsheets - Troubleshooting/Error Messages
How do I check what I've imported this month so far? (View Imports)
RPM Telco Setup
4
Step-by-Step Guide to Setting up RPM Telco
Intro to Agencies and Agents
Agents - Reps and Managers
RPM 28 - Direct Rep Assignment Video
Did You Know
6
What Is the Benefit of Using RPM Telco Processes vs. Spreadsheets?
About the Multi Supplier Import Feature
You can Integrate Email
About the Commission Transfer Between Two RPM Subscribers
About the Agency Group Manager
See all 6 articles
Troubleshooting FAQ
7
My account is not paying (correct)
I want to transfer an account from one agent to the other
How do I check which users are enabled in my subscription?
How do I trash a commission import?
I Assigned my Assignment Code to the Incorrect Agent, what do I do?
See all 7 articles
A - Z Glossary
1
A - Z Glossary
Integration With Other Software
3
API Information
API (Setup)
Sign In With Microsoft
Commissions / General
177
Add a Supplier
Add Transfers
Add Agency Manually
Add Reps Manually
Prepare Spreadsheets for Import
See all 177 articles
Process Management / Dashboards / Widgets / Setup
173
Process Management - How To
Process Setup - Fields
Dashboard Setup
View Owner
Widgets
See all 173 articles
Users / Roles / Privileges / Groups
32
Password Reset
Enable or Disable a Staff User
Enable or Disable an Agent User
Adding a Staff User
Setting up Role
See all 32 articles
Tutorial Video Glossary
28
Account Transfer
Add a Staff User Video
Add a Supplier Video
Add an Account Group Video
Add an Agency Video
See all 28 articles
Help Understanding My Invoice
3
Invoice - explained
Who do I contact if I have a question about my invoice?
RPM Telco Billing Explanation
Hosting FAQ
1
Hosting FAQ
What's New
23
What's New RPM 28
What's New RPM 27
What's New - RPM 26 Addition
What's New RPM 26
What's New - RPM Telco 25
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Unplanned Outages
39
Telco Service Status
June 10, 2019
May 2, 2019
March 21, 2019
Sept 25, 2018
See all 39 articles
What's New - Articles
4
Supplier Custom Views
Renaming "Rep ID" to "Assignment Code"
Reorganized Display when Adding Columns to Commission Item Views
View Edit History