Top menu >> Latest run >> Adjustments

An adjustment is a direct manipulation of the commission data and totals in RPM. An adjustment is a one-time charge that only affects the commission run it is done in. Adjustments are commonly used for situations such as: an upfront payment, a correction for previous month, a loan, a spiff or a chargeback. 

You can add an adjustment manually or if you have many you can also import adjustments.

Be aware that only a manager user is able to see an adjustment as an adjustment is given to an Agency rather than a Rep.


On the Latest run page click Adjustments.



Click +Add an adjustment



Adjustment Options




Type (Optional): select the type of payment this adjustment is for. You can also add, edit, or trash Types.


Supplier (Optional): select a supplier, when you select a supplier 'Net billed and Gross commission' can be attributed.


Agency: affects the commission of an agency independent of any supplier, customer or rep.


Net billed (Optional): add the Net billed.


Gross commission (Optional): add the Gross commission.


Sales commission: this is the amount (positive or negative) you adjust for the agency. The pay plan does not affect this number. 


Notes for staff: notes visible to staff only 


Note: notes visible to agent users



Click OK when done.