Top menu >> Commissions >> Latest run >> Adjustments
An adjustment is a direct manipulation of the commission data and totals in RPM. An adjustment is a one-time charge that only affects the commission run it is done in. Adjustments are commonly used for situations such as: an upfront payment, a correction for previous month, a loan, a spiff or a chargeback.
You can add an adjustment manually or if you have many you can also import adjustments.
On the Latest run page click Adjustments.
Click +Add an adjustment
Supplier: select a supplier (optional), when you select a supplier 'Net billed and Gross commission' can be attributed
Agency: affect the commission of an agency independent of any supplier, customer or rep
Type: RPM comes with default types but you have the option to add, edit or trash Types
Net billed: add the Net billed (optional)
Gross commission: add the Gross commission (optional)
Sales commission: this is the amount (positive or negative) you adjust the agency for. The pay plan does not affect this number.
Notes for staff: notes visible to staff only
Note: notes visible to agent users
Click OK when done.