Top menu >> Commissions >> Latest run >> Adjustments

An adjustment is a direct manipulation of the commission data and totals in RPM. An adjustment is a one-time charge that only affects the commission run it is done in. Adjustments are commonly used for situations such as: an upfront payment, a correction for previous month, a loan, a spiff or a chargeback. 

You can add an adjustment manually or if you have many you can also import adjustments.

Be aware that only a manager user is able to see an adjustment as an adjustment is given to an Agency rather than a Rep.



On the Latest run page click Adjustments.




Click +Add an adjustment





Options


Supplier: select a supplier (optional), when you select a supplier 'Net billed and Gross commission' can be attributed


Agency: affect the commission of an agency independent of any supplier, customer or rep


Type: RPM comes with default types but you have the option to add, edit or trash Types


Net billed: add the Net billed (optional) 


Gross commission: add the Gross commission (optional)


Sales commission: this is the amount (positive or negative) you adjust the agency for. The pay plan does not affect this number. 


Notes for staff: notes visible to staff only 


Note: notes visible to agent users



Click OK when done.